极光探险家

A refund is not available if the northern lights tour goes ahead and no northern lights are seen but we do offer you the chance to join a Northern Lights Minibus tour free of charge.
Please go to My Adventures to re-book your tour.

When Northern Lights tours are canceled it’s usually due to unfavorable weather conditions.

In that case, your options will be to:

1. Reschedule for another day.

2. Find another tour to do and use the deposit for it.

3. Get fully refunded.

Please go to My Adventures to re-book your tour or contact us by phone +354-562-7000.

Like you might have heard, the northern lights are a pretty difficult thing to predict. You can check en.vedur.is to see the forecast and if the level is high and the skies are clear then it’s very likely that the tour is going. We do update our website’s tour departure sheet with the information at 17:00 the latest. If the tour is canceled, you will receive an email from us.

If we think there is no chance at all of seeing the lights we will cancel the tour. We don’t want to bring you out and disappoint if there is no chance to see the lights.

The Northern Lights are natural phenomena and we unfortunately cannot promise you will see them. Their appearance depends upon atmospheric and weather conditions.